Payments, Refunds & Shipping Policies Terms and Conditions

Payments 

eBay Payments 

All purchases made from the eBay site are managed by eBay as per their payment terms and conditions. 

Website Online Store 

All purchases made on our online store have various payment options for your convenience for example:-

Credit Card, Bank Transfer, Afterpay and Payid. 

Taxes

GST Tax

GST of 10% tax has already been applied to the price of the goods as displayed on the website. 

Cancellations

If you change your mind before receiving your order, we can accept cancellations at any time before the order has been dispatched. Please refer to our refund policy if an order has already been dispatched.

Returns

Return Due to Incorrect Fitment

This n That Spares will happily accept returns if the part chosen is incorrect as long as a request to return is received within 14 days of receipt of the item and returned to us in original packaging, unused and in a resalable condition.

Return shipping will be paid at the customer's expense and will be required to arrange their shipping.

Once returns are received and accepted, refunds will be processed to store credit for a future purchase. We will notify you once this has been completed through email.

(This n That Spares) will refund the value of the goods returned but will NOT refund the value of any shipping paid. 

Warranty Returns

This n That Spares will happily honour any valid warranty claims, provided a claim is submitted within 90 days of receipt of items. 

Customers will be required to pre-pay for the return shipping; however, we will reimburse you upon a successful warranty claim. 

Upon return receipt of items for a warranty claim, you can expect This n That Spares to process your warranty claim within 21 days.

Once the warranty claim is confirmed, you will receive the choice of:

(a) refund to your payment method

(b) a refund in-store credit

(c) a replacement item sent to you (if stock is available) 

Customer service For all customer service enquiries, please email us at Enquiries@thisnthatspares.com.au.